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Michigan Farm Bureau Family of Companies
 

Welcome to our new Michigan Farm Bureau Family of Companies website!

As we continue to improve your online experience with our redesigned website, some pages may still be in progress. Click the following links to visit our previous Farm Bureau Insurance and Michigan Farm Bureau (membership) websites.

Your First Steps (After an Incident)

Keeping You & Your Family Safe

Your first steps following an accident are crucial. Farm Bureau Insurance protects our policyholders and community by providing detailed steps of what to do after a loss or accident. With these steps, your family can create a plan to keep everyone safe and begin the claims process as quickly as possible.

Safety First

Step 1: No matter the situation, your safety comes first – always. If possible, remove yourself and others from any danger to a safe location. If medical attention or the fire department is needed, call 911 immediately.

Auto Accident 

  • Step 2: If not done so already, call the police to document the accident. 
  • Step 3: Assess damages to your vehicle and take photos/videos if possible. 
  • Step 4: Collect information from the other driver/s (contact and license plate). Do not discuss the accident with anyone besides the investigating officer. 
  • Step 5: Contact your agent to report your claim on the scene or call 877-324-6764
  • Step 6: After responders have cleared the scene and your claim is reported, your agent or claims representative can assist you with requesting Emergency Road Service if needed. 
  • Step 7: Your agent may be able to assist you with a rental vehicle if necessary. Your claim representative will provide additional information as you continue forward through the claims process. 

Property Loss 

  • Step 2: If not done so already, contact the fire or police dept. to document the incident. 
  • Step 3: Assess damages to your vehicle and take photos/videos if possible. 
  • Step 4: Contact a contractor to board-up and protect your property if needed. Remove any small valuables or dangerous items (cash, jewelry, guns, etc.) 
  • Step 5: Contact your agent to report your claim on the scene or call 877-324-6764
  • Step 6: Do not attempt to clean or remove any damaged items until your claim representative advises you to do so and your property has been inspected. This can sometimes do more harm than good. 
  • Step 7: If you are unable to stay in your home, find temporary housing. Your claim representative will provide additional information as you continue forward through the claims process.  
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