Understanding the Insurance Claims Process
When you need to file a claim, Farm Bureau Insurance is here to help. Whether you're filing a claim for your home, auto, business, or farm, our dedicated claims team is located throughout Michigan and ready to serve your needs. From filing to completion, our trusted advisors will guide you through each step of the claims process.
How to File a Claim
Types of Claims
Farm Bureau’s insurance policies ensure you have all the basic coverages you need but understanding your claim is important. As a policyholder, you would file a claim to us to formally report a covered loss or event. Our claims team reviews the report and if approved, you may be compensated for that loss usually in the form of a check/s.
Workers' Compensation Claims
Your First Steps
Learn the important actions you can take immediately after an accident or loss to collect key information for your claim. Your first steps could save you time and money on your claim.
Need help with a repair? Whether it’s for home or auto, we can help you find a fast solution within our trusted network of repair facilities and specialists.
The following departments are located at our corporate headquarters in Lansing, MI and are open Monday through Friday from 8:00 a.m. to 4:30p.m. Their contact information is included, but we recommend first contacting your agent for questions about your claim.
First Notice of Loss (FNOL)
Receives all incoming claims to assure correct policy assignments.
Phone 800-292-2680) | Fax (866-249-5516)
Auto Vehicle Damage (AMD)
On-site inspections, vehicle damage reviews and additional correspondence.
Phone 800-292-2680 | Fax (517-323-6773)
Medical Claims Unit (MCU)
Personal Injury Protection (PIP) oversees auto injury claims.
Workers’ Compensation oversees Work Comp injury claims.
Phone 800-292-2680 | Fax (517-323-6699)
What Our Customers Are Saying
“Farm Bureau was tops during my claims processing. You kept me free of worries and concerns. Need I say more?”
“You guys were awesome throughout this whole experience. You made a bad occurrence into something not nearly so bad through your outstanding customer service. Thank you Farm Bureau!”
“Farm Bureau Insurance provides the best customer service in the industry.”
“Farm Bureau was fantastic to deal with, making this experience as painless as possible. Thank you so much. I will definitely recommend Farm Bureau and in fact I already have.”